bg990s Responsible Gaming Policy
bg990s believes that entertainment should always be safe and controlled. By using our responsible gaming tools, you can keep your gaming experience protected.
For Ages 21 and Above Only
You must be at least 21 years old to register and play at bg990s. Minors are strictly prohibited from using this platform. Parents are urged to take the necessary steps to keep their children away from online gaming. We verify identity documents at registration to confirm age.
What Does Responsible Gaming Mean?
Responsible gaming means playing in a way where entertainment comes first and the risk of financial harm is always kept under control. At bg990s, we believe every player's gaming experience should be enjoyable and should never be a source of stress or anxiety.
Online gaming can be enjoyed as a recreational activity if a few simple rules are followed. bg990s encourages all its members to play responsibly and provides the necessary tools so every player can set their own limits. Remember — gaming should never be a source of income; it is for entertainment only.
Our Protection Tools
Set Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately, and to increase a limit you must wait at least 7 days. The minimum deposit is ৳100.
Time Control Feature
Set a time limit for your session. bg990s will send you a warning after a set period so you can take a break. When the time is up, your session will end automatically.
Self-Exclusion
If you feel that controlling your gaming is becoming difficult, you can exclude yourself for a set period. During self-exclusion, your account will not be accessible at all.
Take a Break Feature
Take a break from gaming for 24 hours, 72 hours, or 30 days. You will not be able to log in during this time. Return with a fresh start after a full rest.
Review Your Gaming History
You can view a complete history of all your transactions and gaming activity. Analyse your own playing patterns and make decisions as needed.
24/7 Support Centre
If you run into gaming problems, our Bengali support team is always ready. Contact us via live chat or email and get expert guidance.
Warning Signs of Problem Gaming
If you notice the following signs in yourself or someone close to you, it is time to seek help. Playing responsibly means knowing your own limits.
- Spending more than your budget and trying to chase losses
- Repeatedly trying to stop playing but failing
- Prioritising gaming over time with family or work
- Lying to family or friends about your gaming
- Disrupted sleep or eating habits because of gaming
- Playing with borrowed or loaned money
- Feeling intense anger or depression after a loss
Safe Gaming Tips
- Set a fixed budget before you play and do not exceed it
- Treat gaming as entertainment, not as a way to earn money
- Take regular breaks and avoid long sessions
- Avoid playing when you are under stress or have consumed alcohol
- Do not place larger bets in an attempt to recover lost money
- Spend quality time with family and friends — there is life beyond gaming
How to Activate Self-Exclusion
Self-exclusion is an important protection tool. If you feel that controlling your gaming is becoming difficult, follow the steps below.
Log In
Log in to your bg990s account and go to the "Account Settings" section.
Responsible Gaming
Find the "Responsible Gaming" option and select "Self-Exclusion".
Choose a Duration
Choose from 30 days, 6 months, 1 year, or a permanent break.
Confirm
Confirm your decision. The exclusion will take effect immediately and the support team will send a confirmation by email.
Need direct help? If you cannot access your account or have trouble activating self-exclusion, send a message to our 24/7 live chat or email us at [email protected]. Our Bengali support team will assist you right away.
Learn About Deposit and Withdrawal Limits
Deposit Information
The minimum deposit at bg990s is ৳100. You can deposit at any time using bKash, Nagad, Rocket, or Upay.
From the responsible gaming settings, you can set a maximum daily or weekly deposit limit. This limit helps you manage your budget.
Withdrawal Information
The minimum withdrawal amount is ৳1,000. Withdrawals are typically processed within 30 minutes to 3 hours.
Your funds are always safe. All transactions are protected through SSL encryption. You can check your balance and make a withdrawal at any time.
Contact Us for Support
If you feel that gaming is having a negative impact on your life, please do not face this problem alone. Contact bg990s via 24/7 live chat or email support.
Members of our support team speak Bengali and are ready to help with any matter related to responsible gaming. Your situation will be kept confidential and you will receive help without any judgment.
Live Chat
24/7 Support in Bengali
Remember
- Asking for help is an act of courage, not weakness
- Your information is kept completely confidential when you report a problem
- Talk openly with family and friends
- Gaming is truly enjoyable only when it is controlled and safe
Common Questions About Responsible Gaming
Ready to Play Responsibly?
Entertainment at bg990s is safe and controlled. Responsible gaming tools are active across all our sections — cricket betting, slots, and live casino.